Good day! I have installed Admiralty Gateway ver 4.2. When I try to open it from the desktop, a welcome screen appears and nothing more. After few minutes this screen disappears. In Windows Task Manager/process - "ukho planning station.exe" is running. Please advise.
A
Answer by
Alex Urbach
The software requires Microsoft SQL Server Express to work because this is a database server, and ADMIRALTY is using it. If only the intro logo appears, then the software can't connect to the SQL Server. I recommend reinstalling the main package, but this time use Run As Administrator option. There is also a patch you can download and apply plus a user guide on how to properly install the update.
Good day! I have installed Admiralty Gateway ver 4.2. When I try to open it from the desktop, a welcome screen appears and nothing more. After few minutes this screen disappears. In Windows Task Manager/process - "ukho planning station.exe" is running. Please advise.
The software requires Microsoft SQL Server Express to work because this is a database server, and ADMIRALTY is using it. If only the intro logo appears, then the software can't connect to the SQL Server. I recommend reinstalling the main package, but this time use Run As Administrator option. There is also a patch you can download and apply plus a user guide on how to properly install the update.
Here are the details to login to the FTP server:
URL: ftp://ukho.gov.uk/
Username: ukhopublic
Password: Public12345